At Stylia Tours, we aim to ensure a fair and transparent booking experience for our customers. Please review our Cancellation and Refund Policy outlined below before making your reservation:
Cancellation and Refund Policy
Cancellation Period | Refund Percentage |
---|---|
Within 6 days prior to departure | Non-refundable |
7-15 days prior to departure | 50% of total purchase amount |
16-24 days prior to departure | 75% of total purchase amount |
25 or more days prior to departure | Full refund |
Cancellation Procedure:
- To cancel your reservation, please email us at info@stylia-tours.com with your reservation number.
- We will process your cancellation/refund request within one to seven business days.
- Verbal cancellation requests or over-the-phone requests will not be acknowledged. Please ensure to email us for cancellation requests to guarantee processing and acknowledgment.
Refund Policy:
- Refunds will be issued according to the specified refund percentage based on the cancellation period.
- Refunds will be processed using the original method of payment.
- Please allow sufficient time for the refund to reflect in your account, as processing times may vary depending on the payment provider and bank processing times.
Amendment Fees:
- Any changes made to a reservation after successful submission online and within the specified amendment period may be subject to an Amendment Fee.
- Amendment Fees will be applied per change and may vary depending on the nature of the change and the tour.
Special Notes:
- Please review the “Special Notes” section for each tour prior to booking. Special rates, fees, or cancellation conditions listed there may supersede the general Cancellation and Refund Policy.
By making a booking with Stylia Tours, you acknowledge and agree to comply with our Cancellation and Refund Policy.
For any questions or clarification regarding our policy, please do not hesitate to contact us at info@stylia-tours.com.
Thank you for choosing Stylia Tours. We look forward to providing you with an unforgettable experience.